Hi, I'm Raina.

I’m a DC-based user experience designer with a zeal for empathetic design and human-centered problem solving.

Muse

Muse

Concept design for a high-quality photo sharing and organization app for web and mobile.

Case Study

BusyBus

BusyBus

Concept design to improve the current DC Metro and Bus app.

Case Study

About

Raina Zheng irl

I didn’t know UX design was a career option when I started working three years ago at a medical software company. I was a software tester, and my job was to make sure not only that the software worked, but that it was “a joy to use”. Throughout my time there, there was a huge company-wide initiative to focus more on usability as a way to set us apart from our competitors. As a result, I worked more closely with our UX designers, which were in short supply, and took on a lot of the UX research for my individual projects.

The more I got involved with UX and learning core UX principles, the more fascinated I was. Going on work trips to various hospitals and watching cardiologists and technologists use the tools I helped make really impressed upon me the importance of good design, especially in a critical setting like the cath lab.

Suddenly, it clicked. Why not just become a full-time UX designer? That was already the most interesting part of my job.

Now, I love that I can indulge my analytical and problem-solving side by finding code solutions while also being able to flex my creative design muscles--it’s the best of both worlds. If you’re as passionate about good UX design and want to learn more about me, please don’t hesitate to get in touch.

Contact

Say hello!